At eCScribe, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard the information obtained through our teleradiology software. By using our software, you consent to the practices described herein.

1. Personal Information: We may collect personal information, such as your name, contact details, and professional credentials, to create and manage your user account. This information is necessary to provide you with access to our teleradiology software and ensure proper authentication and identification.
2. Patient Data: As part of using our teleradiology software, you may upload medical images and related patient data. We treat all patient data with the utmost confidentiality and strictly adhere to applicable privacy laws and regulations.
3. Log Data: Our software automatically collects certain information, including IP addresses, browser type, operating system, and usage statistics. This data is used to analyze trends, administer the software, and improve its functionality.

1. Authorized Users: Within our software, authorized users, such as radiologists and healthcare providers, may have access to patient data and other relevant information as necessary to perform their professional duties. We ensure that access is strictly limited to authorized personnel and only for legitimate purposes.
2. Service Providers: We may engage trusted third-party service providers to assist us in delivering and maintaining our teleradiology software. These providers are contractually bound to handle data securely and in compliance with applicable privacy laws.
3. Legal Compliance: We may disclose personal information if required by law, court order, or government regulation, or if we believe that such disclosure is necessary to protect our rights, property, or the safety of others.

1. Encryption: We employ industry-standard encryption protocols to safeguard your personal information and patient data during transit and storage.
2. Access Controls: We implement access controls and authentication mechanisms to restrict unauthorized access to personal information and patient data within our software.
3. Data Retention: We retain personal information and patient data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

We comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

1. Access and Correction: You have the right to access and correct your personal information. You can review and update your account information within our software.
2. Data Erasure: Upon your request, we will delete your personal information and patient data in accordance with applicable laws and regulations.

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our software. Please review this Privacy Policy periodically to stay informed about how we handle your information.

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at hello@ecscribe.com.

Last updated: 06/06/2023